Responsible Gaming —
Play Smart, Stay in Control

be998 was built with Bangladeshi players in mind — and that means prioritising the long-term wellbeing of every person who registers on our platform. Gambling is a form of entertainment. It should feel exciting, social, and fun. It should never be used as a way to recover financial losses, escape personal problems, or generate a reliable income. We hold ourselves to a clear standard: we will not knowingly profit from players who are gambling beyond their means or in a compulsive manner.

Every feature on the be998 platform — from the deposit flow to the game lobby design — is reviewed with responsible gaming principles in mind. We do not use aggressive push notifications to drive players back to the platform. We do not offer reload bonuses designed to chase losses. We do not glamorise gambling as a path to wealth. Our promotional content is honest and aims to enhance entertainment value, not to exploit vulnerability.

be998 is committed to fair play certification, SSL-secured data handling, and maintaining transparent terms across all products. We actively monitor account behaviour for patterns that may suggest problem gambling and will reach out proactively when our systems flag a concern. If you ever feel that gambling is negatively affecting your life, we encourage you to use the tools on this page immediately and to contact our support team without hesitation.

Participation in any gambling activity on the be998 platform is strictly reserved for adults aged 18 years and above. This rule applies without exception to all products — including casino games, live dealer tables, sports betting, cricket markets, and slot games. Players under the age of 18 are categorically prohibited from registering, depositing, or wagering on be998.

During account registration, all players are required to declare that they are aged 18 or older. be998 also reserves the right to request documentary age verification at any point in the account lifecycle. If a player cannot provide satisfactory proof of age, their account will be suspended pending verification and all pending withdrawals will be placed on hold until identity is confirmed.

If be998 becomes aware that an account has been created by or on behalf of a person under 18, that account will be closed immediately. Any deposits made will be returned to the originating payment method (bKash, Nagad, Rocket, or bank account) subject to standard verification procedures. be998 will not retain funds belonging to underage users.

Age Verification Steps

• 1

  Date of Birth Declared at Registration

  When creating a be998 account, every player must enter their full date of birth. Accounts showing a date of birth under 18 years from today cannot proceed through the registration flow.

• 2

  KYC Document Submission

  Before a first withdrawal is approved, players must upload a government-issued identity document (National ID card, passport, or birth certificate). The document must confirm that the player is aged 18 or over.

• 3

  Random Identity Spot Checks

  be998 may request additional identity verification from any account at any time, particularly where unusual deposit patterns or account sharing is suspected. Accounts that fail to comply within 72 hours may be temporarily restricted.

• 4

  Immediate Account Closure if Underage

  If any verification step reveals that a player is under 18, the account is closed immediately, all bonuses are voided, and any genuine deposits are returned to the original payment method without further delay.

One of the most effective responsible gaming tools available on be998 is the ability to set personal deposit limits. By placing a hard cap on how much money you can deposit over a given period, you retain genuine financial control before gambling sessions begin — rather than trying to exercise willpower in the middle of a losing streak, which is far less effective.

Deposit limits on be998 can be configured at three levels: daily, weekly, and monthly. You may set limits in BDT and apply them to all payment methods simultaneously, including bKash, Nagad, Rocket, Upay, and bank transfers. Once a limit is active, you will be blocked from depositing above that threshold until the current period resets or until you have applied for a limit increase (which takes a mandatory cooling-off period to come into effect).

To set or adjust your deposit limits, log in to your be998 account, navigate to Account Settings, and select the Responsible Gaming section. Limits can be applied in a matter of seconds. If you need assistance configuring your limits, our support team at [email protected] is available around the clock in English.

Self-exclusion is the strongest account restriction tool available on be998. When you activate self-exclusion, your account is locked immediately and you will not be able to log in, deposit, or place any bets for the entire duration you have chosen. All active sessions are terminated at the moment of activation.

Self-exclusion is appropriate when you feel that gambling has stopped being enjoyable and has become something you struggle to control. It is also a valid protective choice for anyone who wants a clean break without having to rely on willpower alone. be998 will honour every self-exclusion request — no questions asked, no attempts to change your mind.

Available Self-Exclusion Periods

• 30 Days — A short but firm break, suitable for players who recognise early warning signs
• 90 Days — A quarter-year break that provides meaningful distance from habitual play patterns
• 6 Months — A substantial period that allows time to address underlying causes of problematic gambling
• 12 Months — A full-year exclusion recommended where gambling has caused significant financial or personal harm
• Permanent Exclusion — A lifetime ban from the be998 platform, irreversible by design

What Happens During Self-Exclusion

• Your be998 account login is disabled immediately upon activation
• All pending withdrawal requests that were already approved before exclusion will continue to be processed
• You will be removed from all be998 marketing mailing lists and will not receive any promotional communications during the exclusion period
• Any active bonus balances are voided in accordance with the be998 Terms & Conditions
• Your account data is retained securely in case you return after a genuine exclusion expiry, but no transactions can be made during the exclusion window

To activate self-exclusion, go to Account Settings → Responsible Gaming → Self-Exclusion, or contact our support team directly via live chat or at [email protected]. Support agents can process a self-exclusion request immediately on your behalf if you prefer not to navigate the settings yourself.

A time-out is a shorter, temporary break from be998 that does not carry the permanent weight of a full self-exclusion. It is designed for players who simply need a pause — perhaps after a stressful session, during a busy personal period, or as a proactive habit to maintain healthy play patterns. Time-outs are available in three standard durations on be998.

Unlike self-exclusion, a time-out does not require you to state a reason. It is a low-barrier, frictionless way to step back. Any approved withdrawals initiated before the time-out are unaffected and will be processed normally. Upon the auto-resume of your account at the end of the time-out period, you will receive a brief notification reminding you of the responsible gaming tools available before you log in again.

Problem gambling can develop gradually and is not always obvious to the person experiencing it. The signs below are commonly associated with gambling that has moved beyond entertainment and into harmful territory. This is not a clinical diagnostic tool — it is a practical checklist to help you reflect honestly on your gambling behaviour. If several of these statements resonate with you, we strongly encourage you to use be998's self-exclusion tools and to seek support from a professional helpline.

• You spend more money on gambling than you originally planned in a session
• You chase losses by depositing more to try to recover what you have lost
• You feel anxious, irritable, or restless when you are not gambling
• You lie to friends or family about how much time or money you spend on gambling
• You borrow money, sell possessions, or neglect bills in order to fund gambling
• Gambling is the first thing you think about when you wake up or after a stressful event
• You have tried to cut back on gambling but found yourself unable to follow through
• Gambling has negatively affected your work, studies, or relationships
• You feel a compulsive need to increase bet sizes to feel the same level of excitement
• You continue gambling even after winning, despite planning to stop

be998's support team is your first point of contact for any responsible gaming concern. You can reach us at any hour of the day or night via live chat on the platform or by emailing [email protected]. Our agents are trained to handle responsible gaming conversations with care and without judgment. If you contact us asking for account restrictions or to discuss problem gambling concerns, we will prioritise your request.

In addition to be998's own support channels, we encourage players who are dealing with compulsive gambling to speak with independent professional organisations. These organisations offer confidential support and are not affiliated with any gambling operator.

If you share a device with children or young people, it is your responsibility as an adult to ensure that minors cannot access online gambling websites including be998. be998 enforces age verification at the account level, but device-level controls provide an additional and important layer of protection.

We recommend the following practical measures for households in Bangladesh where minors share internet-connected devices:

• Install parental control software on shared computers, tablets, and smartphones. Tools such as Net Nanny, Qustodio, and built-in Android/iOS parental controls can block gambling-related websites by category.
• Never save your be998 login credentials in a shared browser or allow the browser to auto-fill your password on a device accessible to children.
• Log out of your be998 account after every session on any shared device, and clear browser history if the device is used by minors.
• Use a unique, strong password for your be998 account that is not shared with any family member or household contact.
• Enable two-factor authentication (2FA) on your be998 account to prevent unauthorised access even if your password is discovered.
• Talk openly with young people about the risks of gambling, including the fact that online gambling is for adults only and carries real financial risk.