be998 Frequently Asked
Questions

Creating a be998 account takes less than two minutes. Visit be998.app, click the registration link, and fill in your full name, date of birth, mobile number, and preferred currency (BDT). You must confirm that you are aged 18 or above and agree to the Terms & Conditions before your account is activated. A verification code will be sent to your registered mobile number to complete the process.

be998 requires a valid government-issued photo ID for KYC verification. Accepted documents include your Bangladesh National Identity Card (NID), passport, or birth certificate. You may also be asked to provide a selfie holding your ID and proof of your payment method (such as a screenshot of your bKash or Nagad account showing your registered number). Verification is typically completed within 24 hours of submission.

You can reset your be998 password by clicking the 'Forgot Password' link on the login page. Enter your registered mobile number or email address and be998 will send a one-time password (OTP) reset code. Enter the code, set your new password, and log in immediately. If you do not receive the OTP within two minutes, check your spam folder or contact be998 support via live chat.

No. be998 strictly permits one account per person, per household, and per device. Creating multiple accounts to claim duplicate bonuses is a violation of the be998 Terms & Conditions and will result in permanent account suspension and forfeiture of all balances. If you believe a duplicate account was created without your knowledge, contact be998 support immediately so the issue can be resolved.

To permanently close your be998 account, contact the support team via live chat or email [email protected] and request account closure. Any remaining balance must be withdrawn before closure is finalised. If you are closing your account due to problem gambling concerns, be998 also offers a self-exclusion tool in the Responsible Gaming section of your account settings, which is processed immediately.

To deposit via bKash on be998, log in to your account, go to the Deposit section, and select bKash as your payment method. You will be shown a be998 bKash merchant number. Open your bKash app, choose 'Send Money' or 'Payment', enter the be998 number and your deposit amount, and complete the transaction using your bKash PIN. Enter the bKash transaction ID back on the be998 deposit page to confirm. Deposits are usually credited within 5–15 minutes.

A Nagad deposit on be998 is typically credited to your account balance within 5 to 15 minutes during normal operating hours. In rare cases of network congestion, it may take up to 30 minutes. If your deposit has not appeared after 30 minutes, contact be998 live chat support with your Nagad transaction ID and the exact amount deposited — the team can manually verify and credit the transaction.

The minimum deposit amount on be998 is ৳200 BDT for most payment methods including bKash, Nagad, and Rocket. For bank transfers via Dutch-Bangla Bank, BRAC Bank, or other partner banks, the minimum deposit may be higher — typically ৳500 BDT. Always check the current deposit page on be998 for the latest minimums, as these may be updated periodically.

The minimum withdrawal amount on be998 is ৳500 BDT. Withdrawals can be processed to bKash, Nagad, Rocket, Upay, or your registered Bangladesh bank account. You must have completed KYC identity verification before your first withdrawal can be approved. Unverified accounts cannot process withdrawals regardless of balance.

Withdrawals to bKash from be998 are typically processed within 1 to 4 hours during business hours (9:00 AM to 11:00 PM Bangladesh Standard Time). Requests submitted late at night may be processed the following morning. Bank transfers to Dutch-Bangla Bank, BRAC Bank, Islami Bank, or Sonali Bank can take 1–3 business days depending on the receiving bank's processing schedule.

be998 does not charge any platform-side fees on standard deposits or withdrawals. However, your mobile financial service provider — such as bKash, Nagad, or Rocket — may apply their own transaction fees according to their standard tariffs. These third-party charges are outside be998's control. Bank transfers may also incur fees from the receiving bank, which be998 cannot waive.

Yes, be998 covers Bangladesh Premier League (BPL) cricket extensively, offering match-winner, top batsman, total runs, and live in-play betting markets. In addition to BPL, be998 offers betting markets on IPL, T20 World Cup, ICC tournaments, and international matches featuring the Bangladesh Tigers. Markets go live several days before each fixture and update in real time during live play.

be998 offers hundreds of slot games from certified providers including Pragmatic Play, Microgaming, NetEnt, and Spribe. The library includes classic 3-reel slots, modern 5-reel video slots, Megaways titles, and progressive jackpot games. You can filter slots by provider, volatility, or minimum bet size from the Slots page. All games are tested for fair play and use certified random number generators (RNG).

Yes, be998 features a full live casino section powered by providers including Evolution Gaming and Ezugi, offering real-time video-streamed tables with professional dealers. Available games include Live Roulette, Live Baccarat, Live Blackjack, Live Teen Patti, and game-show style titles. Live casino tables operate 24 hours a day and are accessible from both desktop and mobile browsers.

Yes, be998 is fully optimised for mobile play. The platform runs in any modern mobile browser on Android and iOS without requiring a dedicated app download. All games — including slots, live casino, and sports betting — are accessible via your smartphone or tablet browser. Simply visit be998.app on your mobile device and log in to access the full game library.

RTP varies by individual game on be998, as it is determined by the game provider and certified by independent testing labs. Most slots on be998 have an RTP between 94% and 97%. You can find the specific RTP for each slot in the game's information panel or paytable. be998 only partners with providers whose games are independently audited for fair play and RTP accuracy.

Cricket betting on be998 follows standard sportsbook rules. For a match-winner bet to stand, the match must be completed or reach a result under Duckworth–Lewis method. Abandoned or no-result matches are voided and stakes returned. Live in-play bets placed after a significant event (such as a wicket falling) are settled based on the odds at the moment the bet was accepted. Full betting rules are available in the be998 Terms & Conditions.

be998 offers a welcome bonus to newly registered players who make their first qualifying deposit. The current bonus structure is outlined on the Offers & Promotions page. Bonuses are credited to your account automatically after the qualifying deposit is confirmed. Always read the full bonus Terms & Conditions before claiming, as wagering requirements, minimum deposit amounts, and eligible games vary by promotion.

A wagering requirement (also called a playthrough requirement) specifies how many times you must bet your bonus amount before any winnings derived from that bonus can be withdrawn. For example, a ৳1,000 bonus with a 20x wagering requirement means you must place ৳20,000 in total bets before withdrawal is permitted. On be998, the wagering requirement for each promotion is clearly stated in the bonus Terms & Conditions on the Offers & Promotions page.

Yes, most be998 bonuses have an expiry window during which the wagering requirements must be completed. The standard expiry period is 7 to 30 days from the date the bonus is credited to your account, depending on the specific promotion. Bonuses and associated bonus winnings that are not wagered within the expiry window are automatically removed from the account balance. Expiry dates are shown in the My Bonuses section of your account.

No. Bonus funds and any winnings generated from bonus funds cannot be withdrawn until the full wagering requirement has been met on be998. Attempting to withdraw before completion will result in the bonus and associated winnings being forfeited. Your real-money balance (funds deposited separately from any bonus) can typically be withdrawn at any time, subject to standard KYC verification requirements.

Yes, be998 runs regular promotions for existing members beyond the initial welcome offer. These include reload bonuses on subsequent deposits, cashback offers on sports betting losses, free spins on featured slot titles, and seasonal promotions tied to events like BPL season, IPL, Eid, and the T20 World Cup. All current offers are listed on the Offers & Promotions page, updated regularly.

be998 uses SSL (Secure Socket Layer) encryption across the entire platform to protect all personal data and financial transactions. Player funds are held separately from operational funds. The platform is committed to fair play certification and uses certified RNG technology across all casino games. You can verify the security of your connection by checking for the padlock icon in your browser's address bar when visiting be998.app.

be998 operates as an online entertainment platform and accepts players from Bangladesh. The platform uses SSL-secured infrastructure, certified game providers, and transparent terms to deliver a safe and reliable service to Bangladeshi players. be998 does not make specific regulatory claims about Bangladeshi gambling law. Players are individually responsible for understanding the laws applicable in their jurisdiction before registering.

To set deposit limits or activate self-exclusion on be998, log in to your account and navigate to Account Settings, then select the Responsible Gaming section. From there you can set daily, weekly, or monthly deposit caps in BDT, activate a time-out period (24 hours, 3 days, or 7 days), or apply self-exclusion for periods ranging from 30 days to permanent. Limit reductions take effect immediately; increases require a cooling-off period.

The minimum age to register and play on be998 is 18 years. This applies to all products including casino games, slots, live dealer tables, and sports betting. be998 enforces age verification at registration and during KYC checks. Any account found to belong to a person under 18 will be closed immediately and all deposits returned to the original payment method.

be998 customer support is available 24 hours a day, 7 days a week. The fastest way to get help is via the Live Chat feature available on the platform. You can also reach the support team by email at [email protected]. The team handles queries in English and covers account issues, payment problems, bonus enquiries, and responsible gaming requests. Most live chat queries are answered within a few minutes.